FAQ

Yoke supplies analytical instruments for industrial, educational and research laboratories, including UV-Vis spectrophotometers, balances, ion chromatography systems and atomic absorption spectrometers. Browse our product categories or contact our team for help selecting a configuration for your method.

Start with the sample matrix, target parameters, required range and detection limit. Then confirm throughput, accessories, data export and the site utilities available. Our application team can review these details and recommend a suitable configuration.

Please include your country, application, sample type, target measurement, expected quantity and any required standards or certifications. If you already have a model in mind, add its name and the accessories you need.

Installation, commissioning and operator training can be arranged according to the product, destination and available support services. We confirm the scope, site requirements and local service contact in the quotation.

Visit Resources for selection guides, application notes and technical documents. Each published resource shows its revision and issue date where the manufacturer states them, so your team can confirm that it is current.

Yes. We work with laboratory distributors, regional service partners and OEM teams. Tell us your market, product scope and support requirements so we can route the inquiry to the right contact.

Yoke works with international customers and regional partners. Product availability, lead times and service coverage vary by destination and model. Please include your country in your initial inquiry so we can confirm the available options.

Yoke operates under ISO management systems and offers CE-marked products where applicable. Ask for the current certificates, declarations and model-specific documents when preparing your purchase or import file.

Please include the destination, voltage and frequency, language requirements, delivery terms, target delivery date and any customs or registration requirements. Our team can then confirm the configuration, shipping documents and service plan.

Yes. Send the sample source, expected concentration range, required parameters, daily workload and pretreatment steps. We can then compare suitable UV-Vis, ion chromatography, atomic absorption, electrochemistry or supporting equipment options.

Ion chromatography can be used for ionic species in water, food, pharmaceutical, petrochemical and other routine samples. The exact column, eluent, suppressor and method should be confirmed against the target ions and matrix.

UV-Vis measures absorbance from molecular or color-forming reactions, while atomic absorption is generally selected for element-specific metal measurement. The right choice depends on the analyte, matrix, range and validated method.

Define user roles, records, audit requirements, report format and the systems that must receive the data before ordering. Software functions and integrations vary by model and configuration, so request the current workflow description.

Please provide the model, serial number, installation location, a description of the issue or required part, and your preferred contact method. Yoke or the responsible regional partner can then confirm the appropriate manual, spare part or service arrangements.